Lessons are booked in blocks of five or ten sessions, timings for these sessions are completely bespoke to each individual client. We work closely with you and your teacher to ensure lessons run as smoothly and efficiently as possible. We do however understand that sometimes cancellations are unavoidable; therefore we offer a flexible cancellation policy of 24 hours notice. Please note that lessons cancelled within 24 hours will be charged at the full rate. lesson booking are non refundable and only applicable if we cannot provide you with a tutor.
All lessons after an initial trial class, are booked in blocks of five and ten. If you are stopping for a duration of more than three weeks, a retainer fee (one lesson) is taken to secure your slot with your tutor. If however you are stopping for a prolonged period of time with no set return date, all classes and fees must be used no later than three months after the date of the first lesson in the block.
If we are unable to provide you with a tutor to fultill your classes, then you will be refunded in full.
If you would like to proceed in booking lessons with us, or have any further questions, please do not hesitate to contact us using our enquiry form below. Alternatively, please call us on 0208 372 8609.
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